Privacy Policy

Last updated: November 22, 2025

This Privacy Policy explains how TriviaSlam.com (“TriviaSlam,” “we,” “us,” or “our”)—operated by Townsend Services LLC—collects, uses, discloses, and protects information when you use our website and services.

Who We Are

Data Controller: Townsend Services LLC (registered in Wyoming, USA). Primary operations are based in Michigan, USA. Contact: admin@triviaslam.com.

Information We Collect

• Account Data: display name, email address, password hash (never plain text), age confirmation (13+).
• Usage & Technical Data: cookies, session ID, IP address (via standard server logs), device/browser information, pages viewed, referral/UTM, timestamps.
• Gameplay Data: game mode selections, scores, leaderboards, in-game actions, and anti-abuse signals.
• Purchase & Payments: coin purchase metadata processed by Stripe (e.g., payment intent/charge IDs, status, brand/last4 of card, billing name/email if provided). We do not collect or store full card numbers or CVV; Stripe handles these on its PCI-compliant systems.
• Communications: messages you send to support or feedback channels.

How We Use Information

• Provide and improve the site, games, accounts, and leaderboards.
• Process purchases of Coins and maintain your in-site balance.
• Prevent fraud, cheating, and abuse; ensure platform integrity and security.
• Operate analytics and diagnostics (site performance, feature usage).
• Send service messages (e.g., receipts, account notices). Marketing/newsletters only if you opt in.
• Comply with legal obligations and enforce our Terms of Service.

Legal Bases (GDPR/UK GDPR, where applicable)

• Contract: to provide the service and process purchases.
• Legitimate Interests: security, anti-abuse, analytics, and improving features.
• Consent: optional cookies/analytics/ads, newsletters (where required).
• Legal Obligation: tax/audit records, compliance requests.

Cookies & Similar Technologies

We use cookies and similar tech for essential functionality (login, session), performance/analytics, and (potentially) advertising/attribution (e.g., Facebook, Google Ads). You can manage cookies via your browser settings. If/when we add a site-level cookie settings control, you will be able to adjust non-essential cookies there as well.

Third-Party Services

• Payments: Stripe (processing, fraud prevention, receipts). We receive non-sensitive transaction metadata; Stripe stores card data.
• Analytics/Ads (possible future): Google Analytics, Google Ads, Facebook technologies. These providers may set their own cookies and collect usage data subject to their policies.
• Hosting/Infrastructure: standard web hosting, logging, and security services.

Sharing & “Selling” of Personal Information

We do not sell personal information. We share data only with essential service providers (e.g., Stripe, hosting, security, analytics/ads if enabled) under contracts that limit their use to providing services to us. If required by law or to protect rights and safety, we may disclose information to competent authorities or to enforce our Terms.

Data Retention

• Account data: kept while your account is active. If you self-delete, we remove personal data except where retention is required.
• Transactions: retained as necessary for tax, accounting, and legal compliance.
• Gameplay: may be retained in aggregate/anonymized form (e.g., statistics, leaderboards) after account deletion.
• Logs: server/security logs retained for a reasonable period for security and debugging.

Your Rights & Choices

• Access/Update: view or edit your profile information in your account.
• Delete: you can self-delete your account; remaining legal/aggregated data will be retained as described above.
• Marketing: opt in/out of newsletters; service/transactional emails will still be sent.
• Cookies: manage through your browser and, if available, our cookie settings tool.

GDPR/UK users: you may also have rights to object/restrict processing, data portability, and to withdraw consent where processing is based on consent. You can exercise rights by contacting admin@triviaslam.com. You may lodge a complaint with your local supervisory authority.

California (CCPA/CPRA): we do not “sell” personal information as defined by California law. You may request access or deletion of personal information by contacting us at the email above. We do not discriminate against users for exercising their rights.

Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No system is 100% secure; you are responsible for keeping your account credentials confidential.

Children’s Privacy

TriviaSlam is not directed to children under 13. Users under 13 may not create an account. If we learn that we have collected personal information from a child under 13, we will delete it.

International Data Transfers

We are based in the United States. If you access the service from outside the U.S., your information may be processed in jurisdictions that may not provide the same level of data protection as your home country.

Do Not Track

Some browsers offer “Do Not Track.” Because there is no industry consensus, our services may not respond to these signals. You can control cookies in your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will update the “Last updated” date at the top of this page. Your continued use of the service after changes are posted signifies your acceptance.

Contact

Questions or privacy requests: admin@triviaslam.com.